Accessibility, Non-Discrimination, and Language Assistance

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Request Free Language Services

For language assistance services at no cost to you, call 1-716-541-0685.

Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-716-541-0685.

Hmong: LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-716-541-0685.

German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-716-541-0685.

French: ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-716-541-0685.

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Non-Discrimination Statement

EVERGREEN HEALTH complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.

EVERGREEN HEALTH does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

EVERGREEN HEALTH provides to people with disabilities free aids and services to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

EVERGREEN HEALTH provides to people whose primary language is not English free language services, such as:

  • Qualified Interpreters
  • Information written in other languages

IF YOU NEED THESE SERVICES, please ask a member of your care team who will assist you in facilitating a communication service.

If you believe that Evergreen Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance by mail, fax, email or in person by addressing the grievance to:

Matthew John Pasquarella
Corporate Compliance Officer
Evergreen Association of WNY
206 South Elmwood Ave.
Buffalo, NY  14201
Office: 716-847-0212 ext 1658
Fax: 716-332-1157

If you need help to file a grievance, Matthew John Pasquarella is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically though the Office of Civil Rights Complaint Portal, available at or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 2021
1-800-386-1019, 800 537-7697 (TDD)

Complaint forms are available at

Accessibility Statement

If you have any questions, comments, or even corrections about the accessibility of this site, please contact us. While we've done everything we can to ensure the accessibility and standards compliance of this site, it is possible we have missed something, so please let us know.

Standards Compliance

  1. All of the pages on this site use templates that are validated to the W3C HTML 4.01 Transitional specification and W3C CSS Level 1 and 2.
  2. The templates of this site also meet all points of the U.S. Federal Government Section 508 Guidelines. The pages of this site have been automatically and manually tested and approved.
  3. The templates of this site meet the requirements for AA compliance with the W3C Web Content Accessibility Guidelines 1.0.

Access Keys

The following access keys are in use on this site. We use the recommended UK Government accesskeys standard to determine our access keys. If your browser supports it (most do), you can jump to a specific page or section of a page by pressing ALT + the access key listed (Windows) or Control + the access key listed (Macintosh). Firefox will activate the link, but Internet Explorer will only move focus to the link, and you may need to press the 'enter' key to activate the link.

Accesskey S
Skip navigation
Accesskey 1
Home page
Accesskey 2
What's New (News)
Accesskey 3
Site map
Accesskey 4
Accesskey 8
Terms and Conditions
Accesskey 9
Feedback Form
Accesskey 0
Accessibility Statement

Additional Notes

  1. The fly-out menu navigation of this site is designed to be accessible and cross-browser compatible. In Internet Explorer for Windows and Firefox, the links can be used with only the keyboard. The menu itself is made up of an ordered list that is usable with or without CSS or JavaScript.
  2. JavaScript, Flash, and CSS are not required to use this site.
  3. All text on this site, including the menus, can be scaled up or down by the user. Most current browsers allow users to scale the text up or down using the scroll wheel of their mouse in conjunction with the Control key.
  4. This site uses print CSS to make it more page-friendly when printed. Navigation elements are removed, but the breadcrumb and footer are left in place for context. Colors are reduced to black and white. For more advanced browsers, the addresses of links are printed immediately following the link text, and many abbreviations and acronyms are extended in parentheses on the printed page as well.