Housing Program Assistant

Home > Careers > Housing Program Assistant

The Housing Program Assistant will provide clerical, organizational and client contact support to staff delivering services for the Housing Assistance Program. The Housing Program Assistant is responsible for maintaining all client records associated with housing services, including data entry and extraction. As part of the Essential Functions for this role, the Housing Program Assistant:

· Conducts intake of new clients in the Housing Assistance Program

· Screens phone calls from prospective applicants, or other community agencies in regards to Housing Assistance Program

· Maintains client charts, scanning and uploading documents to client record for Housing Assistance Program; Conducts monthly chart reviews to ensure compliance with state, federal, and local regulations regarding provision of residential housing services

· Coordinates and maintains statistical data on housing assistance programs and inputs data into database systems

· Conducts home inspections and corresponds with landlords and clients as needed, following established program safety protocols

Qualified Candidate will have an Associate’s degree in Human Services or related field with one (1) year of Human Services experience working with housing programs and systems. Knowledge and experience with HUD regulations and requirements highly preferred. Candidate must demonstrate ability to communicate clearly and professionally in writing and verbally, ability to type data and information accurately and completely, and ability to multitask. Attention to detail and ability to develop and maintain written documentation (case notes) required. Sensitivity toward cultural diversity, HIV/AIDS and lifestyle and addiction issues essential. Candidate must possess valid NYS driver license and an insured, dependable car to use for traveling to offsite locations.

Job Type: Full-time

Required education: Associates (plus 1 year experience)

Required experience: Human Services; Administrative Support

Additional requirements: NYS Driver License and vehicle

Apply Now