Housing Services Counselor (Southern Tier)

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The Housing Services Counselor for the Southern Tier is manages and processes applications for monthly rental assistance and emergency housing assistance. The Housing Services Counselor coordinates and provides administrative support to all staff within the Housing Assistance Program. As part of the Essential Functions for this role, the Housing Services Counselor:

· Manages all housing applications for emergency and ongoing housing assistance services for individuals living within Cattaraugus, Chautauqua, Allegany and Wyoming counties; Determines eligibility and appropriateness of one-time versus ongoing assistance

· Works with one-time assistance clients to assess their needs and coordinate housing-related services; Completes new assessments and service plan goals every six months for ongoing subsidy clients

· Processes short-term and emergency housing applications, including meeting with clients and landlords when necessary for the inspection of assisted units

· Screens phone calls from prospective applicants and/or local agencies/ organizations in regards to Housing Assistance Programs and provides information and services to eligible participants

· Inputs statistical data on housing assistance programs into database systems

Qualified Candidate will have a Bachelor’s degree in health, human or education services and one (1) year of qualifying* experience; OR Associates degree in health, human or education services and two (2) years of qualifying* experience. *“Qualifying Experience” means experience working with the following populations: persons with a chronic illness, and/or persons with a history of mental illness, homelessness, or chemical dependence. Must possess a valid NYS Driver’s License and an insured, dependable car to use for client service activities, including transporting clients when necessary. Candidate must be able to communicate clearly and professionally in writing and verbally. Candidate must demonstrate ability to navigate computer systems and databases and active listening ability. Sensitivity to HIV/AIDS, addiction and LGBT issues and ability to work effectively with people from diverse cultures and socioeconomic conditions essential.

Job Type: Full-time

Required education: Bachelor's (plus 1 year experience); OR Associate’s (plus 2 years experience)

Required experience: Experience working with persons with a chronic illness, and/or persons with a history of mental illness, homelessness, or chemical dependence

Additional requirement(s): Valid NYS driver’s license with a dependable vehicle (for client services activities)

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