MRT Housing Retention Counselor - Niagara County

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*2 Openings

The MRT Housing Retention Counselor serves as part of the Medicaid Redesign Team (MRT), providing independent living and retention counseling services to individuals in the Housing Assistance Program (HAP).  The services include independent living skills assessment, identification of barriers to maintaining housing and serving as the liaison to the Health Home team for all matters that relate to housing needs.

As part of the Essential Functions for this role, the MRT Housing Retention Counselor:

· Assesses independent living skills and works with the Health Home team to develop and implement service plans that foster maximum client self-sufficiency

· Provides short-term situational counseling for clients in crisis

· Assists clients to secure services that maximize their tenure in housing; increase their ability to maintain their household and finances, independently perform activities of daily living, uphold the terms of their lease; prevent lease violations; intervene and mitigate crisis situations; maximize tenant safety and security; and prevent avoidable evictions

· Participates in regular case conferences and team service planning and monthly home visits to clients receiving services

· Engages and maintains at least one monthly contact with clients in order to recognize circumstances when a client is/may decompensate, relapse or otherwise show signs of behavior that could put their health and/or housing at risk, and connects to appropriate supports/services ; Educates about and facilitates appropriate use of community support and medical services

· Assesses and promotes ongoing linkage to medical and community supports. Documents and reports on clients’ connection to HIV primary medical care on a quarterly basis

· Completes and documents progress on Service Plan every six months

· Identifies and develops monthly expense checklist with consumers to ensure essential housing costs are taken care of as necessary

· Communicates, engages, advocates on behalf of tenants and mediates conflicts with landlords

Qualified Candidate will have a Bachelor’s degree in health, human or education services and one (1) year of qualifying* experience or Associate’s degree in health, human or education services and two (2) years of qualifying* experience. Qualifying* experience equals professional case management or care coordination experience with the following populations:  persons with a chronic illness, and/or persons with a history of mental illness, homelessness, or chemical dependence. Experience with families preferred. Candidate must have a valid NYS Driver’s License and an insured, dependable car. Candidate must be able to communicate clearly and professionally in writing and verbally, and possess organizational and time management skills.

Job Type: Full-time

Required education: Bachelor’s (plus 1 year experience); Associates (plus 2 years experience)

Required experience: Case Management; Working with clients experiencing chronic illness, homelessness, mental illness and/or chemical dependence

Additional requirements: Must have dependable, insured vehicle and NYS Driver’s License

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