Medical Assistant—OASAS

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The Medical Assistant performs a wide variety of duties and responsibilities placing emphasis on quality of care and customer service, collaborating with staff to ensure a patient centered approach to care. They provide clinical, clerical, organizational and data reporting support to staff within Evergreen Health’s Substance Use Counseling program.

As part of the essential functions of this role, the Medical Assistant:

· Performs clerical duties that drive efficient patient flow

· Prepares patients for provider visits and/or procedures by taking vital signs, obtaining urine toxicologies, and accurately records medical history and assessing risk factors

· Facilitates lab and diagnostic tests at the request of the ordering provider

· Conducts a review of scheduled patient’s charts to assist with pre-visit planning

· Assists nursing staff with completion of paperwork on behalf of patients including, but not limited to, prior authorizations for treatments and prescriptions, patient benefits, entitlements, disability and other inquiries

· Maintains exam rooms according to protocols.  Cleans rooms between patient exams to ensure patients’ comfort and compliance with infection control standards. Ensures all necessary supplies are stocked

· Thoroughly records information with the EMR to meet clinical and agency requirements

· Facilitates infection control through utilizing and maintaining sterilization equipment per manufacturer’s recommendation

· Actively strives to improve patient service delivery through participation in QI/QA activities, Attends and participations in all in-services and educational conferences provided by staff and outside vendors

Qualified Candidate will have a High school diploma or equivalent, current valid CPR certification and one (1) year of experience in a healthcare practice. Medical Assistant Certification CMA (AAMA) strongly preferred. Familiarity with EMR system (Medent) strong preferred. Candidate must be able to communicate clearly and professionally in writing and verbally, demonstrate familiarity with computers and MS Office software (Outlook, Word) and ability to multitask and work effectively in a high-stress and fast-moving environment. Excellent customer service skills required. Sensitivity to HIV/AIDS, addiction and LGBT issues essential.

Job Type: Full-time

Required education: High School Diploma (plus 1 year experience); OR Equivalent combination

Required experience: Experience working in a healthcare practice

Required certification: CPR; CMA (AAMA) (preferred)

Additional requirement(s): EMR (Medent) systems (preferred)

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