The Recovery Coordinator provides services for patients eligible for and/or enrolled in Health and Recovery Plans (HARP). The Recovery Coordinator provides outreach to HARP eligible and enrolled members, educates patients about the HARP and Home and Community Based Services (HCBS) benefit package, and assists with the HARP enrollment process. The Recovery Coordinator is responsible for assessing patients using the NYS Eligibility Assessment, developing the HCBS Service Level Request and the HARP Plan of Care.
As part of the Essential Function for this role, the Recovery Coordinator:
· Conducts outreach to HARP eligible and enrolled members, as a means to engage the patient in the HARP and Home and Community Based Services (HCBS)
· Provides education to HARP eligible and enrolled members on the HARP and HCBS benefit package. Assists HARP eligible members with the enrollment process
· Completes the HARP Plan of Care with HARP enrolled patients, communicates with MCOs and Home and Community Based Providers (HCBS) to ensure referral and linkage to services outlined in the Plan of Care
· Completes the New York State Eligibility Assessment, PHQ-9 and CAGE-AID with patients enrolled with HARP
· Enters data collected from the Eligibility Assessment into the NYS Health Commerce System. Submits the results the Eligibility Assessments to MCOs for approval and service determination
· Develops/reviews/revises the individual’s HARP Plan of Care, including adding additional HCBS providers as facilitated by client choice and need
· Links/refers client to needed services to support care plan/treatment goals including medical/behavioral health care, patient education, and self-help/recovery and self- management; Advocates for services and assist with scheduling of needed services
· Builds and maintain strong relationships with local HCBS providers, in order remove barriers to service delivery and to expedite access to HCBS
· Prepares patient-centered Crisis Plan and facilitates crisis intervention as needed
Qualified Candidate will have a Bachelors degree in social work, psychology, nursing, education, counseling, community mental health, human services or other related field with two (2) years of qualifying* experience working with people living with Serious Mental Illness (SMI) and substance use disorders (SUD) (Bachelors with CASAC, preferred) OR Masters of Social Work, Mental Health Counseling, Psychology, or other related field with one (1) year of qualifying* experience working with people living with Serious Mental Illness (SMI) and substance use disorders (SUD) (LMSW, LMHC, or LCSW, preferred).
Qualifying experience means experience providing direct services to people with Serious Mental Illness, developmental disabilities, or substance use disorders; or linking individuals with Serious Mental Illness, developmental disabilities, or substance use disorders to a broad range of services essential to successful living in a community setting. Must possess a valid NYS Driver’s License and an insured, dependable car to use for client service activities, including transporting clients when necessary. Sensitivity to HIV/AIDS and lifestyle issues is essential.
Job Type: Full-time
Required education: Master’s (plus 1 year experience) (LMSW, LMHC, LCSW preferred); OR Bachelor’s (plus 2 years experience) (CASAC preferred)
Required experience: Working directly with people living with Severe Mental Illness (SMI) and Substance Use Disorder (SUD)
Additional requirements: Valid NYS driver’s license and insured, dependable car