The Retention Specialist addresses the individual barriers preventing some persons living with HIV from engaging and adhering to HIV care and treatment in Evergreen Medical Group. He/she performs assessments surrounding treatment readiness, barriers to care including perceptions, service plan development, insurance issues, routine contact and linkage to support services, especially those onsite (care coordination, pharmacy, nutrition, transportation, housing, counseling, risk reduction groups etc.) and advocacy, outreach and support. The Retention Specialist works collaboratively with the entire Retention & Adherence Program Team (RAP) with a goal of improving health outcomes by increasing the number of clients who remain in primary care and helping clients achieve sustainable viral load suppression.
Qualified Candidates have Bachelor's in health, human or education services and one (1) year of qualifying experience in a clinical setting providing direct patient services preferably surrounding linkage, retention and HIV viral load suppression, or, Associate’s degree in health, human or education services and two (2) years of qualifying experience in a clinical setting providing direct patient services preferably surrounding linkage, retention and HIV viral load suppression. Familiarity with electronic charting systems (Medent, Penelope) and MS Office software (Outlook, Word) preferred. Demonstrate excellent verbal and written communication skills. Sensitivity toward cultural diversity, HIV/AIDS and lifestyle and addiction issues essential.