All Evergreen Health locations, the Pride Center of WNY and Community Access Services will close at 12pm Tuesday, December 24, and will remain closed Wednesday, December 25. We will reopen Thursday, December 26 for regular business hours.

Harm Reduction & Syringe Exchange Programs

Evergreen Health’s harm reduction and syringe exchange programs are here to provide services and support for people who use drugs. We’re here to help you reduce your risk of overdose, meet your health and wellness goals, and access the medical and supportive services you need.

We use a Harm Reduction Model

Whether you’re looking to use more safely, reduce your use, or stop using, you can count on our team to be understanding, affirming, educational and nonjudgmental as we work toward your goals, on your own terms.

We provide the tools and services that can help you reach your goals, but we don’t force you to do or be anything to participate in harm reduction or syringe exchange programs. Abstinence is not required, and we don’t stop providing services because of drug use.

Syringe Exchange Program

Overdose prevention supplies and test strips

Drop-in services

Substance use treatment

Education and advocacy

Syringe Exchange Program

Our walk-in syringe exchange centers and mobile syringe exchange program offer clean needles and injection tools, overdose prevention training, and safer injection counseling with healthcare professionals and certified peers. People who use all substances are welcome.

What does the syringe exchange program provide?

  • free syringes and injection works – use a fresh one each time
  • a place for you to return used equipment
  • safety guide for handling and disposal of sharps
  • overdose prevention training
  • free Narcan/Naloxone kits and test strips
  • safer injection counseling
  • walk-in wound care
  • individual and group counseling
  • get connected to medical care and substance use treatment
  • get connected to a certified peer recovery specialist
  • HIV and Hepatitis C testing and treatment

Syringe exchange ID card

Participating in the Syringe Exchange Program lets you receive a syringe exchange ID that will protect you from being charged for syringe possession if you encounter the police while carrying new or used syringes.

If you’re arrested for carrying syringes or are treated unfairly by police, please let your syringe exchange program staff know, and try to get the officer’s name or badge number. If you’re arrested, we can provide you with a letter for court that proves are a syringe exchange member and explains New York State laws about syringe possession. Syringe exchange membership doesn’t protect you from charges for drugs or other paraphernalia.

Mobile syringe exchange

The Harm Reduction Program Mobile Unit travels around all 8 counties of Western New York providing the same services as our Syringe Exchange Centers.

Call or text us at 716.482.9633 to find out where the Harm Reduction Program Mobile Unit is right now.

To sign up for automatic text alerts about the mobile unit in your area, text one of the following locations to 716.415.5814:

  • Niagara
  • Dunkirk
  • Buffalo
  • Lockport
  • Catt (Cattaraugus County)

Who is eligible for the Syringe Exchange Program?

Anyone who injects drugs such as heroin, cocaine, crack, meth, other opioids/opiates, etc., or other substances, including insulin, vitamins and steroids.

Do I need insurance to participate?

No. All syringe exchange services are completely free, regardless of insurance status.

Referrals to some medical or mental health services may require insurance. If you don’t have insurance, we have a dedicated team ready to assist you with obtaining the coverage that best fits your needs.

Is the Syringe Exchange Program private and confidential?

Enrollment in the syringe exchange is anonymous — you don’t have to provide your name or any contact information to be in the program.

What is the goal of syringe exchange programs?

Syringe exchanges have proven effective at reducing the transmission of blood-borne illness, especially HIV and Hepatitis C, among people who inject drugs. They are also a place where people who use substances can get connected to the medical care, substance use treatment, mental health care, and supportive services they need to meet their health and wellness goals, in a dignified and understanding environment.

Overdose prevention supplies and test strips

We offer free Narcan/Naloxone kits to reverse the effects of overdose from opioids, such as heroin, fentanyl or prescription pain medications. We also offer test strips to detect fentanyl and xylazine.

We provide free training on how to use overdose prevention tools – training takes less than 10 minutes. Walk-ins to receive supplies and training are always welcome.

Free 24/7 Naloxone vending machines in Chataqua County

Stop by a Naloxone vending machine to get free Naloxone/Narcan and free test strips to detect xylazine and fentanyl. We have two locations, which are accessible from outside the building 24/7.

  • Evergreen Health, 320 Prather Ave, Jamestown
  • Safe Point Lighthouse, 303 Main St, Dunkirk

Drop-in services

Our drop-in center in downtown Buffalo is here to support people who use drugs and are experiencing barriers to their health, housing or employment.

The drop-in center is a warm and safe place to shower, do laundry, have refreshments, share support with peers and professionals, and get connected to medical and supportive services that can help you be healthy and meet your goals.

Call our harm reduction team to learn more about the drop-in center

Substance use treatment

If you use substances and are interested in exploring ways to change your use, our team of medication providers, counselors, peer recovery specialists and nurses will work with you to make a treatment plan around your personal goals. We offer in person or virtual care, on your own terms.

We will help you address any roadblocks that are preventing you from reaching your goals or stressors that lead you to wanting to use, while helping you build a positive support system and learn new skills.

Your individual substance use treatment plan will be tailored to your needs and goals, and can include:

  • individual and group counseling
  • Medication for Addiction Treatment (MAT) including low-threshold buprenorphine
  • peer recovery services
  • other medical, behavioral health and supportive services

Learn more about substance use treatment services

Education and advocacy

We provide anti-stigma and harm reduction education at health fairs, community events and more throughout Western New York.

We also do advocacy work throughout the region to support initiatives that remove barriers and increase access to care for people who use drugs or substances.

Contact our harm reduction team to ask us to table or speak at a future event

Need help?

Call our Harm Reduction and Syringe Exchange Program teams.

Para Español, haga un clic para llamar y precione el 9

Elmwood Ave.

Buffalo

Click to call

716-847-2441

Monday, Wednesday – Friday
8 a.m. to 5 p.m.

Tuesday
8 a.m. to 7 p.m.

Please call to make an appointment.

Syringe Exchange Program
Monday – Friday: 9 a.m. to 5 p.m.

Prather Ave.

Jamestown

Click to call

716-664-7855

Monday – Friday

8:30 a.m. to 4:30 p.m.

Syringe Exchange Program hours: 10 a.m. to 4 p.m.