Evergreen Health in Jamestown: serving the Southern Tier even better than before

Evergreen Health is committed to providing quality, accessible health care to communities in New York’s Southern Tier. We’re proud to say that our Jamestown location at 320 Prather Ave was a finalist of the 2024 Brick by Brick Award (Health Care Offices category)! This nomination, given by Buffalo Business First to Western New York’s best construction, renovation and development projects each year, recognizes all the improvements we unveiled at our Jamestown location in late 2023.

Evergreen has been serving the Southern Tier since 1989, and began supporting patients living with HIV out of an office on West 5^th St in Jamestown in 2014. In 2015, we rented an office in Jamestown to house our Southern Tier syringe exchange program.

We opened our primary and specialty care practice at 320 Prather Ave in 2018, and in 2020 we purchased the building and began developing plans to update the space as a comprehensive site for patient services.

Over the last several years we’ve worked to co-locate all of our services in Jamestown under one roof to better serve our patients. In 2021 we moved our Jamestown syringe exchange program into the space at 320 Prather Ave, and in 2023 we moved our care coordination office there as well.

Today, our Jamestown location offers a wide variety of medical and supportive services including primary care, Hepatitis C care, sexual health testing and treatments, HIV prevention and care, gender affirming care, housing, syringe exchange program, substance use services, and care coordination, all under one roof.

As we began planning renovations and updates to make the space at 320 Prather Ave more accessible and welcoming to all, we remained dedicated to never halting the essential services we provide the Southern Tier community. Thanks to careful planning by our staff, contractors and community partners, we were successful in continuing to provide all our services while making huge improvements to the space. Despite renovations, we welcomed over 1,100 patients in the Southern Tier in 2023.

One of the most important updates we made to the 320 Prather Ave location was making the entire building fully compliant with ADA requirements. We added the building’s first elevator, making every floor accessible, and installed assistance devices like handrails and exterior grading.

We made the building safer and more beautiful by installing a new roof, retaining wall, and parking lot, and replacing all exterior windows with new, energy efficient windows. We updated the building exterior to enhance its architectural appeal and visual presence in the surrounding community.

We completely renovated multiple office suites throughout the building, with updated mechanical systems, flooring, ceilings, electrical, and new office and conference room designs. We added private patient meeting spaces that offer patients a comfortable and confidential place to meet with their providers.

Finally, to improve the building’s security and safety, we upgraded exterior security cameras and added exterior lighting to brighten the parking lot.

Evergreen’s president and CEO Ray Ganoe says, “we are so pleased to be part of the growing medical corridor in Jamestown and thankful to our partners for helping make this happen. After purchasing the 320 Prather Avenue building in the summer of 2020, we’ve worked our way up to getting our entirety of services all in one place for patients in the Southern Tier – and now, we’re thrilled that these supportive services will officially be available in one building. We are committed to providing access to folks in rural communities who have typically been underserved by the healthcare system.”

Mayor of Jamestown Kimberly Ecklund says, “Evergreen Health’s steadfast dedication to Jamestown embodies the profound impact of community investment. Through their unwavering commitment to providing essential medical, health, treatment, and vital assistance, they bolster and empower the most vulnerable members of our community. Their ongoing investment in remodeling their campus on Prather Avenue and their continued growth stand as a testament to their dedication to our community’s well-being. The City of Jamestown and its residents are grateful for Evergreen Health’s invaluable contributions to our community.”

We’re proud of all the work we’ve done to create an affirming, safe and comfortable location for the Southern Tier community to receive quality care, and we’re grateful that this achievement has been recognized through being a Brick by Brick Award finalist.

We’re accepting new primary care patients in Jamestown – call us at 716.664.7855 or fill out our new patient request form to learn more.